USE CASE · DIGITAL TRANSFORMATION
Connecting health transformation strategy with digital product delivery
An assignment at Indonesia’s Ministry of Health Digital Transformation Office: aligning digital health transformation strategy, product priorities, and implementation, including products on the SATUSEHAT platform.
This was a direct assignment at the Ministry of Health. It is distinct from the health-system integration assignment through the Asian Development Bank, which is presented separately.
The founder’s role was Strategy & Planning Manager, Senior Product Manager. The outcomes above are program outcomes, not the founder’s contribution alone, and this assignment is distinct from the one through ADB.
- Institution or context
- Ministry of Health of the Republic of Indonesia (Digital Transformation Office)
- Founder’s role
- Strategy & Planning Manager, Senior Product Manager
- Assignment context
- A direct professional assignment at the Ministry of Health’s Digital Transformation Office (2021–2024).
- Related services
- Digital Transformation AdvisoryDigital Product Delivery
Period: 2021–2024
Contents
Context and challenge
The pandemic required Indonesia’s health system to transform quickly: medical-record data needed national integration, and vaccine certificates needed cross-border verification.
The blueprint and product initiatives needed to move under the same priorities rather than becoming a set of disconnected projects.
Approach and the founder’s contribution
Aligning direction
The 2021–2024 Digital Health Transformation Strategy Blueprint was developed, the 2025–2029 strategy was supported, and progress was monitored against indicators, targets, and policy.
Managing products
The Senior Product Manager role covered digital product priorities and delivery, including electronic medical-record data products on SATUSEHAT and the regulatory and medical-safety aspects of ecosystem products.
Cross-border verification
The international digital vaccine certificate (WHO and EU standards), G20 COVID-19 vaccine certificate verification, and the ASEAN Universal Verifier were delivered; the work was presented at the G20 and the ASEAN Health Ministers Meeting.
Connecting initiatives
The International Patient Summary (IPS) was initiated and later adopted for Indonesia’s Hajj operations. Cross-unit work was coordinated so strategic decisions connected to implementation.
Founder’s contribution
Shaped and aligned the transformation strategy, managed digital product priorities, and coordinated work with related units and partners. This contribution took place within a program team, not as an individual result.
Program outcomes
60,000+
health facilities integrated with SATUSEHAT
- The 2021–2024 Digital Health Transformation Blueprint provided a framework for the transformation.
- 60,000+ health facilities were integrated into SATUSEHAT during this period.
- Indonesia gained cross-border vaccine verification infrastructure; IPS was later adopted for Hajj operations.
These are program outcomes involving many parties, not the founder’s contribution alone. The source material does not provide individual role metrics.
Work samples
What other institutions can take from it
- Transformation strategy must connect to products and delivery; otherwise the blueprint stops as a document.
- Cross-unit coordination is part of product work, not a separate administrative activity.